Frequently Asked (Window) Questions

There are lots of options and questions when buying new windows, we’ve put a few of the questions people often ask below, please feel free to contact us if you have questions about your new windows.

What’s the difference between commercial and residential windows?

Residential windows always come with timber reveals, making installation simple for plasterboard walls. Commercial frames, however, can be installed as a bare frame, allowing plaster reveals for a sleek finish. Commercial profiles are also larger and stronger, suited for heavy-duty projects, while residential profiles are slimmer for homes.

How are your windows waterproof?

Commercial frames use subsills that drain water through external holes, directing it outside. Residential frames instead drain water through slots in the sill. Both systems are comprehensively designed to manage water effectively and prevent it from getting inside.

What’s better, sliding doors or bi-fold doors?

Sliding doors are generally the better option. They’re smoother to operate, allow larger uninterrupted glass panels, and require less maintenance compared to bi-folds.

How can I improve my home’s thermal rating?

By choosing advanced glazing options such as double glazing or Low-E glass. These reduce heat transfer and improve both U-Value (insulation performance) and SHGC (solar heat gain control), helping achieve up to a 7-star energy rating. Combined with our thermally efficient Alspec frames, you’ll keep warmth in during winter and cool air in during summer.

How can I make my house more soundproof?

Upgrading from standard single glazing to double glazing dramatically reduces noise. Our acoustic glazing options paired with tightly sealed aluminium frames provide superior sound insulation, creating a quieter and more comfortable home.

What’s the difference between sashless double-hung windows and sash double-hung windows?

Sashless double-hung windows feature frameless glass panels that slide past each other, giving a modern, uninterrupted glass look with more natural light. Sash double-hung windows have visible frames around each panel, offering a more traditional style.